FAQs

Do you have any physical stores or stockists?

No, unfortunately not yet, but we are looking to. We are currently working on pop up stalls, and will have these noted on our socials.

Do you offer returns?

As we don't have any physical stores, yes we do offer returns. The return must be lodged within 24 hours of delivery. The pieces must be unworn (as oils on the skin can speed up the tarnishing processes). Please contact us via email to organise a return.

How long are the necklaces?

The stretch necklaces are 42cm long ( circumference). These stretch significantly to put over your head and ease back into shape.

Why are the mini's cheaper in price?

Our mini bracelets are designed to be kid-friendly and budget-conscious. They feature gold plated beads rather than gold filled ones, making them more affordable and less worrisome if misplaced. These daintier designs use fewer beads overall and come without our signature Gold filled charm - perfect for little ones on the go.

How long will my custom order take?

Each piece is designed and handcrafted thoughtfully - orders typically ship within 5 days, but please allow 1-2 weeks during busy periods.

Gold Filled vs Gold Plated - What's the Difference?

Gold Filled beads are our premium choice for adult jewellery. They feature a thick layer of gold that's permanently bonded to the core metal (at least 5% of the total weight must be gold), making them perfect for everyday wear. These beads keep their shine, resist tarnishing, and are gentle on sensitive skin.

Gold Plated beads, used in our mini collections, have a lighter coating of gold (usually less than 0.5 microns). While they're still beautiful, they're better suited for occasional wear. We use these for our children's pieces to keep them affordable and stress-free - because we know kids will be kids!

Is every piece you make unique?

Every piece created is one of a kind. Some may look similar but will never be identical. I love mixing carefully chosen beads with rare vintage finds, letting creativity guide each design. Because I'm passionate about design and creation, it keeps things fresh. You won't find any bulk jewellery here.

Do you ship overseas?

We ship worldwide! For international orders, just let us know through our contact form or make a note in your custom order form, and we'll calculate the exact shipping cost for you.

What are the bracelet sizes?

Bracelet Sizes: Adult: 16.5cm, Mini: 14cm

Need a custom length? Simply note your preferred size in the custom order form.